Black Boxes: EchoStar Dish DishPlayer 500 Reviewed

by Stephen Muratore
June 2000

We often refer to enhancements that offer greater interactivity or selectivity to the TV-viewing experience as "TV smarts." The first DishPlayer brought TV interactivity smarts to satellite TV, in the forms of Web access and data-enhanced programming. Now DishPlayer 500 incarnation adds TV selectivity smarts in the forms of added channels and services and far greater control over what, when and how to view television.

The DishPlayer 500 is the hardware and software upgrade to the EchoStar/Dish Network model 7100 DishPlayer we reviewed in Smart TV Winter/Spring 2000 (see www.smarttvmag.com for full review). It contains all the features mentioned in that review, but it also realizes the receiver’s Personal TV features and makes more channels available. Here we review only these new features.

Channels: Where More is Smarter

The DishPlayer 500 bundle includes a slightly-wider-than-typical (about 20 inches) Dish 500 satellite dish that holds two, rather than one, dual LNBFs (lownoise blockdown converter/feedhorn), signal converters. These enable the single dish to receive signals simultaneously from two satellites giving the potential to access as many as 500 channels, including data channels: the total carrying capacity of both satellites serving this market. Also, two-receiver users can enjoy all channels available from the Dish 500 in two different rooms of their house.

Personal TV: Even More Selectivity "Smarts"

The new version of the DishPlayer comes equipped with a 17GB hard drive (HD), a new remote control with more buttons and new software.

Most important, the software has added a range of new Personal TV features to the DishPlayer. Fundamentally, it gives the DishPlayer the ability to record and playback several hours (about 9 hours for the 17GB version) to and from its hard drive.

Now, when you find a program in the EPG that you’d like to see, you click on its title and choose to get a reminder before the program airs, to record it to your VCR’s tape or (drum roll) record it to the unit’s hard drive. Similarly, you can happen upon a show already in progress and start recording it to the hard drive instantly, using the red button on the new remote control. It is also possible to view a program on one channel while the unit is recording one on another.

Though all of the DishPlayer’s functions are still disabled whenever it records a program to videotape, its most useful ones remain operative while it records to the HD. That is, it allows you to display the program’s listings information, scan through the EPG for other programs and even use the VCR-type controls while making a HD recording of a program. It does all of this without affecting the recorded picture or sound of the original broadcast.

With Personal TV Service you can rewind (at several speeds), fast forward (at several speeds), skip a few seconds back, skip 30 seconds ahead, and pause, play or stop any program on the hard drive. This includes, to a limited extent, real-time broadcasts. With these, you can pause or rewind back into the program, then play, skip ahead or fast forward through the program until you have "caught up" to the real time broadcast. Like the TiVo and ReplayTV devices, the DishPlayer caches the program as it is broadcast onto its HD to enable these features.

New Wish List

DishPlayer supports enhanced-TV programming. For example, it enables viewers of Jeopardy to play along with the TV show’s contestants, to have their scores recorded, and even to win prizes.

However, enhanced-TV programs are still few and far between. It would be great if the DishPlayer/WebTV software team provided a button on the "TV Home" page that revealed a listing of all the current enhanced TV programs. This would be similar to a button already found on this page that shows links to the companion Web pages for shows one has recently viewed, but the "Enhanced TV" button would explicitly help people find and view enhanced broadcasts.

What it Still Doesn’t Do

 Though the personal TV features greatly enrich the experience made possible by the DishPlayer, they do not fulfill most of our wishes from our earlier review. Some things we’d still like to see in the DishPlayer:

  •  Enable complex searches in the EPG.

  •  Enable the EPG to store searches the same way computer macros do.

  •  Add TiVo-style features that would enable the unit to learn viewer preferences.

  •  Include over-the-air local channel listings as a feature of the EPG.

  •  Allow the player to retain more functions even while recording to a VCR.

  •  Make moveable the window showing a TV channel over a given Web page.

  •  Enable the unit to play streaming audio and video and digital download-and-play audio and video files from the Internet.

  •  Expand the listings of "companion" Web pages.

    Like other DBS receivers, the DishPlayer delivers impeccably clear MPEG-2 video, both in live and playback modes, with only occasional compression artifacts. Unlike the free-standing DVRs on the market, the DishPlayer does not allow the user to adjust video quality/disc space use.

    We did not test it with a Dolby Digital receiver, but the audio quality in stereo, 3 channel stereo and Dolby Surround modes was excellent.

    Of course, our highest praise goes to the unit for its smarts. The DishPlayer 500 package adds the smarts of selectivity to the smarts of interactivity the original DishPlayer brought to satellite systems when it first appeared.

    Stephen Muratore is Smart TV's Editor in Chief.

    Manufacturer
    JVC and EchoStar/Dish Network
    (800) 333-3474
    www.dishnetwork.com

    Prices
    Suggested Retail Price for the
    DishPlayer 500 $199 Television Programming Packages start at $19.99/month
    WebTV Plus Service $24.95/month, $14.95 if using your own ISP (OpenISP‰ Option. Currently can’t use AOL, CompuServe or MSN.)
    Personal Television Services $4.99/month for WebTV Plus subscribers, $9.99/month for non-subscribers

    Components
    Phone modem (Kbps) 56 Kbps v.90 capable
    Memory (RAM, ROM, Flash)16MB, 4MB, 2MB
    Processor 167Mhz QED 5230; IDT 3041
    Hard drive 17GB
    Caching Yes
    Use an ISP Yes
    Call waiting support Yes
    IR flood, on receiver for control of VCR by receiver
    Printer Port Printing support for select Hewlett Packard and Canon printers
    Video in Composite (for adding video messages to e-mail)
    Video out S-video, composite, RF
    Audio in L & R channels, mic (for adding audio or voice messages to e-mail)
    Audio out L & R channels, Dolby Digital output by Toslink connector
    Remote control for satellite receiver and TV Included
    Wireless keyboard Included
    Dish 500 Satellite antenna (20” dual LNBF dish)

    System requirements
    Phone line, TV monitor, stereo system